PRIVACY POLICY  |  TERMS OF SERVICE

Who we are

RealAgents.ca partners with current and future homeowners by, (1) helping them connect with the best local REALTORS®, and (2) operating a free premium blog that posts twice a day, 7 days a week. 

How we protect your data

We currently have a SSL Certificate which protects our website and your data, a WordPress security program called Wordfence and we partner with McAfee Site Secure/Trusted Site. Protecting our data is important to us.

Who we share your data with

We only share data from the Find-a-REALTOR® form or when you provide the details required in the form with our Live Chat Team, with one top referral company, who is also obligated to keep your information private as well. We do not work with companies that are trying to make a quick buck or simply don’t have your best interests at heart. We may post statistics about the amount of people using our service, but will never reveal private information or location beyond the country level.

Find-A-REALTOR® Forms and 24/7 Live Chat Agents

When you submit your personal information to us (online form or Live Chat Agents) we use this to first make sure a top referral agency works in your location. We then securely pass your information on to one leading referral agency, who then contacts you within hours. Because we use the best agencies, they are bound and adhere to the same strict laws about privacy that we do. By clicking consent or providing your information to the Live Chat Team, you are using the site, and consenting to our Terms of Service. You will not start receiving spam or solicitations from other companies or agents.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

When you submit comments or questions to us, we do not share this information with anybody and assume you have read and agree with the Terms of Service.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We do track visitors to the website using Google Analytics, but this is generic information and we do not attempt to match your name to the analytics.

Terms of Service

Terms of Service can be found here.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

If you signup for our e-newsletter, you will be in the e-newsletter until you unsubscribe. If you become a client, once your information is passed on to the professional referral company, we delete all information, unless you requested to be on the e-newsletter list, in which case you are on the list until you unsubscribe.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Your contact information is held in a secured database.

 

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Our website address is: https://realagents.ca.

Our physical address: 11-80 Mapleton Rd., Suite 168, Moncton, NB  E1C 7W8

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